Last updated: 01/08/2025
Welcome to Nile Cruise Plus (“we”, “us”, or “our”). These Terms and Conditions (“Terms”) govern your use of our website nilecruiseplus.com (the “Website”) and all services, tours, and content offered through it.
By accessing or using this Website, booking a tour, or communicating with us, you agree to be bound by these Terms. Please read them carefully before using our services.
1. General Information
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Nile Cruise Plus operates as a travel and tourism service provider, offering Nile cruises, day tours, and multi-day packages in Egypt.
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All users must be at least 18 years old or have legal guardian consent.
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Your continued use of this Website indicates your acceptance of the current Terms.
2. Bookings & Payments
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All bookings must be made through our Website, via email, or by phone.
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Prices are quoted in USD unless otherwise specified.
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Full payment or a deposit (as specified) is required to confirm a booking.
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Payment methods include credit/debit cards, bank transfers, and secure payment gateways.
3. Cancellations & Refunds
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Client cancellations:
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100% refund if canceled 30+ days before the tour start date.
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50% refund if canceled 15–29 days before the tour.
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No refund if canceled less than 14 days before the tour or for no-shows.
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Company cancellations:
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In case of unforeseen events (e.g. weather, safety, force majeure), we reserve the right to cancel any trip. A full refund or reschedule will be offered.
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4. Changes & Modifications
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We reserve the right to change itineraries, accommodation, transportation, or activities due to operational reasons, availability, or safety concerns.
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You will be informed in advance, and alternative solutions of equal value will be provided where possible.
5. Travel Documents & Responsibilities
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It is your responsibility to ensure you have valid passports, visas, and any required travel documents.
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We are not liable for any denied entry or travel issues resulting from missing or invalid documents.
6. Health & Insurance
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All travelers must be in reasonable health to participate in our tours.
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We strongly recommend purchasing comprehensive travel insurance covering trip cancellation, medical emergencies, personal belongings, and COVID-19-related issues.
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Some tours may require walking or physical activity; please inform us of any health conditions before booking.
7. Liability & Disclaimers
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While we strive to ensure a safe and enjoyable experience, we are not liable for:
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Delays or changes due to weather, strikes, accidents, or force majeure.
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Loss, injury, damage, or illness during or as a result of the trip.
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Participation in tours is at your own risk.
8. Website Use
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Content, images, and text on the Website are protected by copyright and may not be reused without written permission.
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You agree not to use the Website for unlawful, fraudulent, or harmful purposes.
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We do not guarantee that the Website will always be available, error-free, or secure.
9. Privacy
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We collect and store personal data only for the purposes of booking, communication, and service improvement. See our Privacy Policy for full details.
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Your data will never be sold or shared without consent, except as required by law.
10. Complaints & Disputes
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If you are not satisfied with any aspect of your tour, please notify your guide or contact us immediately during the trip.
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Any formal complaints must be submitted in writing within 7 days of tour completion.
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These Terms shall be governed by the laws of Egypt. Any disputes will be subject to the exclusive jurisdiction of Egyptian courts.
11. Amendments to Terms
We reserve the right to update or change these Terms at any time. Changes will be posted on this page with an updated revision date. Continued use of our Website constitutes acceptance of the revised Terms.
12. Contact Us
If you have any questions about these Terms, please contact us:
Nile Cruise Plus
Email: info@nilecruiseplus.com
Phone: +20-101-9011-678
Website: www.nilecruiseplus.com
